The ‘Cheat Code’ of Effective Communication

False Assumptions Years ago, I was leading a workshop with a company out in California. This particular workshop stands out in my mind because it was then that a participant told me about a video on YouTube called ‘Notice and Imagine’. He recommended I...

Why You May Not Ask (Enough) Questions

There are plenty of reasons to cultivate the habit of asking questions in the workplace. Asking the right questions at the right time can support your professional development, spark new ideas, and surface issues before they become major problems.  However, this...

Microstress: Little Stress, Big Impact

Like it or not, stress is a normal and unavoidable part of everyday life. But that doesn’t mean that we should simply allow it to run rampant. Most of us are aware of the impact that major stress can have on our physical and mental health. Pressing deadlines, a...

Leading Up

Most of us are well aware of how much of an impact a manager’s style and approach have on their direct report — and the wider organization too. After all, as the saying goes, “People don’t quit bad companies, they quit bad bosses.” It is...